Privacy Policy

Effective date: September 13, 2026

1. Who We Are

This Privacy Policy applies to the website operated for Wonder Leap Play Centre at wonderleap.ca (“Wonder Leap”, “we”, “us”, or “our”).

For privacy questions, requests, or concerns, contact us at info@wonderleap.ca.

2. Information We May Collect

The information we collect depends on how you interact with the website. It may include:

• Contact information, such as your name, email address, phone number, and information you submit through a contact, interest, funding, or newsletter form.
• Donation or fundraising information, such as the amount, campaign, or funding opportunity associated with your contribution or inquiry.
• Order information, such as products purchased, billing or shipping details, order status, and transaction records where online purchasing is available.
• Communications, including messages, requests, questions, feedback, and other correspondence you send to us.
• Technical and usage information, such as IP address, browser type, device information, pages viewed, referring pages, approximate location derived from IP address, and cookie or analytics information.

3. Payment Information

Payments may be processed by third-party payment providers. Where a third-party processor handles a transaction, payment-card information is generally provided directly to that processor rather than stored in full by Wonder Leap. The payment provider’s own privacy terms may also apply.

4. How We Use Personal Information

• respond to inquiries and provide requested information;
• process orders, donations, funding-related requests, or other transactions;
• manage supporter, customer, funder, or community relationships;
• send newsletters, updates, invitations, fundraising information, or other communications where permitted;
• operate, secure, troubleshoot, and improve the website;
• understand website usage and measure the effectiveness of content or campaigns;
• detect or prevent fraud, abuse, security incidents, or unlawful activity; and
• meet legal, accounting, reporting, or regulatory obligations.

5. Consent and Email Communications

Where consent is required, we seek consent appropriate to the nature and sensitivity of the information and the purpose for which it is collected.

If you subscribe to marketing or promotional email, you may unsubscribe using the unsubscribe mechanism included in the message or by contacting us.

6. Cookies and Similar Technologies

Wonder Leap may use cookies and similar technologies for essential site functionality, preferences, security, analytics, and performance. Third-party services embedded in or connected to the website may also place or read cookies in accordance with their own policies.

7. Analytics and Third-Party Services

We may use third-party providers for services such as website hosting, forms, email delivery, analytics, payment processing, e-commerce, security, or content delivery. Some providers may process or store information outside Ontario or outside Canada.

8. When We May Share Information

We do not sell personal information. We may disclose information to service providers, professional advisers, where required or authorized by law, to protect rights or security, or as part of an organizational transaction subject to appropriate safeguards where applicable.

9. Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, for legitimate organizational needs, or as required by law.

10. Safeguards

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, loss, misuse, or alteration. No internet transmission or storage system can be guaranteed to be completely secure.

11. Children’s Privacy

Wonder Leap’s mission serves children and families, but this website is intended primarily for parents, guardians, supporters, customers, and other adults. We do not intentionally seek to collect personal information directly from children through the public website without appropriate involvement or consent from a parent or guardian where required.

12. Your Choices and Privacy Requests

Subject to applicable law, you may request access to or correction of personal information we hold about you, ask questions about our privacy practices, or withdraw consent where consent is the basis for processing and withdrawal is legally available.

To make a request, email info@wonderleap.ca.

13. Links to Other Websites

The website may contain links to third-party websites or services. Wonder Leap is not responsible for the privacy practices, content, or security of third-party sites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The current version will be posted on this page with an updated effective date.